Americans with Disabilities Act (ADA)

Grievance Procedure

Department Programs and Services

ADA Complaints Any citizen with an accessibility or discrimination concern in one of St. Mary's County programs or services are encouraged to contact Crystal Haislip, Therapeutic Recreation Coordinator for resolution: crystal.haislip@stmaryscountymd.gov or by calling 301-475-4200 ext. 1806.

Accessibility in Parks or Facilities

Any citizen with an accessibility or discrimination concern in one of St. Mary's County parks or facilities are encouraged to contact Christina Bishop, Project Manager for resolution: christina.bishop@stmaryscountymd.gov or by calling 301-475-4200 ext. 1811.

Formal complaint

Those that wish to file a formal complaint can do so through St. Mary's County Governments ADA Grievance Procedure. Please submit complaints regarding access or discrimination in writing, using the County Grievance Form to the ADA Coordinator no later than 60 days after the alleged violation. The ADA Coordinator will keep a record of all complaints and action taken.