Accessibility

St. Mary's County is committed to providing equitable access to information, programs, and services for all community members.

Web & Technologies | Programs & Services | Public Meetings & Hearings | Employees

Web & Technology Accessibility

We are actively working to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria as published by the Worldwide Web Consortium. These standards help ensure our websites and digital services are accessible to people of all abilities, including individuals with disabilities or those who use assistive technologies.

Accessibility is an ongoing effort, and we welcome feedback to help improve usability and requests for modification. Upon request, the County will make all reasonable changes to policies, programs, and digital services to ensure that all residents have an equal access.

Request Assistance or Report an Issue

If you have difficulty using our website or need accommodation, we're here to help. You can:

• Complete the Digital Accessbility Form (opens in new window)
• Email us at access@stmaryscountymd.gov
• Call: 301-475-4200 (Monday - Thursday, 8 a.m. - 5 p.m.)

When submitting a request, please include:

• Your name, address, and phone number.
• A complete description of the request or issue.
• The webpage, program, or digital service involved.

County Services & Programs

St. Mary's County provides auxiliary aids and services to ensure effective communication and access to programs, services, and activities.

These supports may include communication assistance, policy modifications, or other accommodation based on individual needs.

To request assistance for a County program, service, or activity, please contact Administrative Assistant to the Board of County Commissioners at (301) 475-4200 (Monday through Thursday 8:00 A.M. to 5:00 P.M.) We request at least 48 hours' notice when possible.

An accommodation is a reasonable modification or adjustment that enables a qualified person with a disability to have equal access to County services, activities, and programs. Please note:

• Requests are considered on a case-by-case basis, and we aim to response within two (2) business days.
• Reasonable or modifications are provided at no cost.
• Accommodation requests that would impose an undue financial, technical or administrative burden to St. Mary’s County may not be fulfilled as requested.

Public Meetings & Hearings

St. Mary's County Government is committed to ensuring all community members can participate fully in public meetings and hearings.

Reasonable accommodations—such as language interpretation, sign language services, alternative formats for materials, assisted listening devices, and accessible seating—are available upon request.

To help us coordinate services that require advance scheduling, we respectfully request at least one week’s notice, when possible.

For in-person meetings, assisted listening devices are available upon request, and all meeting locations include accessible seating.

Recorded meetings include closed captioning and transcripts, available through our YouTube channel at: www.youtube.com/@StMarysCoGov

To request an accommodation or if you have questions or concerns relating to meeting accessibility, please contact the Public Information Office at (301) 475-4200, ext. 1340 or pio@stmaryscountymd.gov

Workplace Accommodations

Current employees needing workplace accommodation should contact the ADA Coordinator for support. Additional information is available through the Employee Portal.

Job applicants request accomodations through the Department of Human Resources at the time of scheduling.

How We Improve Accessibility

We are continuously working to improve accessibility across our digital platforms by:

• Routine testing of all webpages using automated tools, including SiteImprove.
• Performing ongoing remediation and updates.
• Using a combination of automated and manual accessibility testing methods.